Shipping policy

All shipping is provided via FedEx, UPS, or common carrier. We do not require a signature for deliveries and do not ship to P.O. Boxes.

We are not responsible for the loss of your order due to failed delivery. In no case shall we issue a refund or free replacement for an order where the carrier can provide delivery confirmation. All of our shipments can be tracked from warehouse to delivery address.

At this time, the Dpalex website will only ship within the United States and Canada. International customers can call our Customer Service Department at (888) 288-8118 to check the availability of international shipping.