Procurement-Ready Ordering
Our focus is straightforward: move quickly, communicate clearly, and deliver with fewer procurement and logistics surprises.
Purchase Orders
Purchase Orders (POs) accepted for approved accounts and government buyers. Net-terms POs available to approved buyers.
Payment Options
Payment options include major credit cards, ACH, and government P-cards (where applicable).
Quotes within 24 hours
Able to generate quotes within 24 hours with product, quantity, ship-to, and needed-by date.
Bid Support
If needed, we can provide bid and procurement support (e.g., documentation packets and clear quote deliverables).
Fulfillment and Logistics
An overview of what DPALEX is able to provide.
- Nationwide delivery (including territories)
- 24–48 hour ship for in-stock items; typical delivery 2–5 days
- FTL freight for large orders; other options as needed
- Freight scheduled by DPALEX (pre-paid) or on your carrier account
- Palletized shipments; multi-site drops available (added cost)
Requesting a Quote
Providing the following items will increase our speed and effectiveness:
- Products needed and quantities (units / pallets / truckloads)
- Needed-by date and urgency level
- Ship-to location(s) and delivery constraints (dock/forklift/liftgate)
- Preferred ordering method (PO / P-card / ACH / card)
- Any required vendor onboarding or documentation
Surge Events
During high-demand periods, orders with complete shipping details and authorization (PO/payment) move fastest. If timelines are compressed, we can coordinate expedited freight options (subject to carrier availability) and provide clear updates as freight is scheduled.
- Account setup in advance is recommended for seasonal readiness and faster coordination during incidents.
- For active incidents, call 888-288-8118 to coordinate urgent ordering and logistics planning.
- Standard support hours: 7:00–3:30, Monday–Friday (Pacific).
